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Hotel Silvanus - Conference & Sport Hotel

Hungary Visegrád, Fekete-hegy 0134 hrsz.
GPS cooordinates: 47.7829694 18.9733392Map

Rating 9.3/10 (828 According to opinions)

Average 9.3
Popularity  

Location

9.8

Services

9.2

Gastronomy

9.3

Hygiene, Comfort

9.1

Kindness of the Staff

9.5

Price/ Value rate

8.9
Map
Hotel Silvanus - Conference & Sport Hotel Hungary Visegrád, Fekete-hegy 0134 hrsz.

:

3.5
Rating: 3.5
Location10
Services2
Gastronomy3
Hygiene, Comfort2
Kindness of the Staff2
Price/ Value rate2
10/11/2012 8:18 pm Written by: DrLetti
2012. November,
I liked the location of the hotel very much.
"We spent 3 days at the hotel. It's true that the hotel has a splendid panorama and they serve excellent food. I appreciate that they welcomed our little dog as well, BUT finally we left with bad experiences with my partner. During check-out, I was insulted, -despite being a lawer-according to the housemaid that a handtower was missing. This unfounded accusation is a sad and outrageous attitude from the hotel. Especially because I didn't complain about the ragged towels, ragged robes which aren't fill the requirements of a 4-star hotel. We don't need neither intact nor ragged towels.
The next negativ thing-which is even more strange- they wanted us to pay for consumpion at the pool bar but we didn't have such because we didn't drink or eat anything there. It's a sad thing the hotel wants to gain more profit like this.
I put my opinion two times on the website of the hotel because they cancelled them. Moreover, they blocked me, I can't make any comments to their website. With good evaluation it is very easy to deceive unsuspicious arrivals!
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