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Hotel Silvanus - Conference & Sport Hotel

Hungary Visegrád, Fekete-hegy 0134 hrsz.
GPS cooordinates: 47.7829694 18.9733392Map

Rating 9.3/10 (828 According to opinions)

Average 9.3
Popularity  

Location

9.8

Services

9.2

Gastronomy

9.3

Hygiene, Comfort

9.1

Kindness of the Staff

9.5

Price/ Value rate

8.9
Map
Hotel Silvanus - Conference & Sport Hotel Hungary Visegrád, Fekete-hegy 0134 hrsz.

:

8.3
Rating: 8.3
Location10
Services7
Gastronomy10
Hygiene, Comfort8
Kindness of the Staff10
Price/ Value rate5
19/12/2012 12:57 pm Written by: Rita79
2012. October,
The panorama is magnificient, the staff is very kind and helpful. The quantity and quality of food was appropriate as well. My daughter enjoyed the playing room very much.
During breakfast everybody sat there he/he wanted...during dinner we were accompanied to our table but the staff didn't know which table was reserved or free, we were wandering for minutes. Why should this be so complicated?
At the wellness the infra sauna doesn't work regularly, we had to ask the staff for switching in the sauna in the morning and we had to wait minutes to be warm. Theoritically, the jacuzzi works in every 15 minutes, we were sitting in it for more than half an hour and they didn't switch on, we had to ask to start it. Although, the staff can see how many people sit in it through cameras.
All in all, I wasn't pleased, a 4-star hotel shouldn't work like this. I don't think we return once again!
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