|Kindness of the Staff||10|
|Price/ Value rate||1|
7/1/2013 12:18 am Written by: Vendeg12345
I liked the panorama (however, this is not the excellence of the hotel) and the restaurant, the abundant supply and the delicious food. The staff is kind.
The size and equipment of the "standard" room is not appropriate for a 4-star hotel, only for a 2-star one with children's bed and plastic bathroom. There is no wardrobe to pack in and no safe. It is below criticism. While we were there, there was no other option ("purchasing with coupon includes these facilities" was the answer), with extra charge we received a "superior" room instead of the mouse hole. There is nothing superior in it but it is close to a normal 4-star hotel. The WIFI and hair-dryer -after more indication-was out of order. At the wellness the towel is a shortage all day. The fitness room can be classified in the joke category, regarding location, equipment. We felt we were deceived, this hotel is far from the 4-star category. The unique panorama is indisputable but this doesn't compensate the insufficient service.»