|Kindness of the Staff||10|
|Price/ Value rate||5|
4/5/2013 8:29 pm Written by: haribo
The hotel gets a fine view of the River Danube and the closeness of nature and the outdoor pool is magnificient. The common rooms, the wellness is beautiful and have a pleasant atmosphere. The staff is extremely polite. The restaurant services are excellent, I liked the quality, taste and the way of serving very much.
Our standard room with the view of the Danube Bend was poor, it was suitable for a 2-star hotel room. The former resident made a very appropriate comment: "ship cabin"-I have never been to such an nasty bathroom! The balcony was raised, I had the impression as being in a barrack at a Boy Scout camp. The room was tiny but this was the smallest problem. The towels and robes were very worn and patchy. The pavement of the balcony, the plastic trimming is dirty and mostly broken. There was no cleaning at the balcony in these 3 days when we were there. The last year's withered weeds were left in the window boxes. I was totally disappointed about the room!! We should have taken the extra charge of the superiour room for our comfort but this is now a late grief. However, at another hotels a standard room has a higher level so I didn't expect these conditions.»